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thunderbird is autoreplying though I have this turned off in all settings I can find - how to fix?

  • 18 个回答
  • 3 人有此问题
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  • 最后回复者为 user01229325

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As the title says - thunderbird is autoreplying though I have this turned off in all settings I can find - how to fix?

I have looked all settings I could find turned anything off that had anything to with autoreply - this has not helped a bit, it still sends autoreply to certain not all emails and I have no clue why. I use Ubuntu 14.04 LTS so not risc of this being a virus.

Name Thunderbird Version 52.1.1 User Agent Mozilla/5.0 (X11; Linux i686; rv:52.0) Gecko/20100101 Thunderbird/52.1.1 Profile Directory (Local drive) Application Build ID 20170512195048

As the title says - thunderbird is autoreplying though I have this turned off in all settings I can find - how to fix? I have looked all settings I could find turned anything off that had anything to with autoreply - this has not helped a bit, it still sends autoreply to certain not all emails and I have no clue why. I use Ubuntu 14.04 LTS so not risc of this being a virus. Name Thunderbird Version 52.1.1 User Agent Mozilla/5.0 (X11; Linux i686; rv:52.0) Gecko/20100101 Thunderbird/52.1.1 Profile Directory (Local drive) Application Build ID 20170512195048

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I have looked all settings I could find turned anything off that had anything to with autoreply

I'm wondering what settings you're talking about, because Thunderbird doesn't have a built-in auto-reply function. You may have installed an add-on for this, or you did set up some sort of auto-responder on your email provider's server.

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No offense, but you are wrong!

Thunderbird has Return receipts in account settings - look at attachment and for what I have under Global preferences.

Nonetheless it sents out an autoreply return receipt - though this setting is set to never!

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thunderbird is autoreplying

I was talking about auto-response, or vacation response. https://support.mozilla.org/kb/vacation-response

That's something entirely different than return receipt. It usually helps to use the correct terminology.

From your screenshots, 'When I receive a request for a return receipt' is not set to 'Never send'.

Also see http://kb.mozillazine.org/Figuring_out_whether_the_recipient_read_your_message

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christ1 said

thunderbird is autoreplying

I was talking about auto-response, or vacation response. https://support.mozilla.org/kb/vacation-response

That's something entirely different than return receipt. It usually helps to use the correct terminology.

From your screenshots, 'When I receive a request for a return receipt' is not set to 'Never send'.

Also see http://kb.mozillazine.org/Figuring_out_whether_the_recipient_read_your_message

I talked about auto reply not vacation response.

You are right that it is not set as Never send there, because that didn't work and I read in another forum that setting it to this setting often don't work.

But setting it as it is now (second option) should according to the other forum - unfortunately it does not work for me.

My bank and credit card company + others are geting an autoreply/receipt from thunderbird, when they send me something - later I get a delivery failure for those email addresses that don't allow reply - and a question from my bank or credit card company if there were something I needed help with - because the reply were blank.

My email provider is Gmail, and there are no Autoresponse or auto receipt in Gmail - so only one culprit left.

This is my problem!

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It is called Return Receipt. That is why they labeled the window you posted as such. Auto reply indicates Vacation response or out of Office replies.

Terminology matters.

In addition to the Global Return Receipt setting you seem to be looking at, each account has individual settings. Go into Account Settings and check what you have for each account. Either clear them there or select use Global Return Receipt settings.

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Airmail said

It is called Return Receipt. That is why they labeled the window you posted as such. Auto reply indicates Vacation response or out of Office replies. Terminology matters. In addition to the Global Return Receipt setting you seem to be looking at, each account has individual settings. Go into Account Settings and check what you have for each account. Either clear them there or select use Global Return Receipt settings.

Hi again, if we stop talking about terminology and anything else that has nothing to do with the problem, then I will get less frustrated!

Both my accounts have the same settings - so it must be in a config that I can't see in preferences - could we get a thunderbird programmer to look at this thread please?

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If terminology does not matter then your question on how to turn of auto reply has been answered.

If you have turned off RETURN Receipts in Thunderbird then it is off.

Go to your providers webmail page and turn it off at the server.

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Airmail said

If terminology does not matter then your question on how to turn of auto reply has been answered. If you have turned off RETURN Receipts in Thunderbird then it is off. Go to your providers webmail page and turn it off at the server.

Airmail: the problem is far from solved and as I stated earlier, I'm using gmail and there are no such thing as return receipt in gmail - Been through all the settings several times.

We all know that sometimes there are bugs and even if a setting is turned off, then it might not be, but just look as it is. Firefox has about:config - doesn't thunderbird have something similair? Maybe something there is not all right!

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Is the email address the read receipts are being returned for an @gmail address or something else. Is the address part of a corporate gsuite arrangement?

Note that I to consider terminology important. so I will get frustrated if you do not use correct terms after you have need advised they are incorrect.

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Hi, please don't close this thread - I'm waiting for another "fail to deliver" message as they don't come so often. So I can answer question above and add screenshots.

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Thunderbird does only auto-reply with a return receipt if the sender has explicitly asked for it and if you have configured Thunderbird to do so.

If you send out replies to all received messages, it must be configured somewhere else. Maybe if you post your e-mail address here, I can help test to send you an e-mail and see if I get some kind of auto-reply?

The only possible place where Thunderbird can do this, is in Filter actions, but i think you should remember if you have configured Thunderbird to always send a reply using a message filter. You can check this under menu Tools > Message Filters.

If there's nothing there and you send out a reply to all messages, it's not Thunderbird doing so. You'll have to check on your ISP's webmail interface to see if something's configured there...

由Onno Ekker于修改

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sorry that it took this long, but as I said before, I have to wait untill one of these error mails shows up, the following is a mail delivery failure notification to an email that I did not send - though I were wrong about(as previous stated), the email is in my Sent Mail Folder - but again, I did not send it. So either Gmail or thunderbird did it. this one is saying that the mail address could not be found, but the usual ones I get is that the email could not be delivered - the email from today:

Mailadressen blev ikke fundet Din meddelelse blev ikke leveret til [email protected], fordi mailadressen ikke blev fundet. Kontrollér, om der er stavefejl eller overskydende mellemrum, og prøv igen. Svaret var:

550 Invalid recipient <[email protected]> (#5.1.1)


Reporting-MTA: dns; googlemail.com Arrival-Date: Fri, 14 Jul 2017 21:03:19 -0700 (PDT) X-Original-Message-ID: <CACtMx5AgLwAi5pNQmhyoaW5O6fTH2GJXa0CoxZgG_0pMWfVV=g@mail.gmail.com>

Final-Recipient: rfc822; [email protected] Action: failed Status: 5.0.0 Remote-MTA: dns; cluster4.eu.messagelabs.com. (85.158.137.68, the server for

the domain daoas.dk.)

Diagnostic-Code: smtp; 550 Invalid recipient <[email protected]> (#5.1.1) Last-Attempt-Date: Fri, 14 Jul 2017 21:03:21 -0700 (PDT)


Re: Pakke leveret 15-07-2017 (00057126960092279009).eml Subject: Re: Pakke leveret 15-07-2017 (00057126960092279009) From: "XXXX XXXXX" <[email protected]> Date: 07/15/2017 06:03 AM To: [email protected]

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The above is a typical instance of what happens. Here I got a notification that a parcel had been delivered to my address where I live - this is no-reply email. Nonetheless something is autoreplying to this email - and the email/reply sent to the no-reply email, is without contents, empty.

It is this autoreplying that I want to stop.

由Jan于修改

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I would be very surprised if any advice told you that these settings were reversed. If that were so we'd have hundreds of people here complaining about this.

Very occasionally a user switches a setting on and it doesn't seem to work. It's possible that the setting and the display (checkbox, whatever) have become out of sync. In this case, un-setting it then setting it to 'on' again (and ideally, closing down and restarting Thunderbird in between to enforce the update of the configuration settings file) might be advised to re-synchronise them. But leaving multiple settings at the 'on' state when you actually want them 'off' is just silly.

So, it would be sensible to turn off all those return receipt settings, both local and global. Close and re-open Thunderbird.

I too feel that use of the correct terminology is vital to efficient faultfinding. I also read "auto reply" to mean Out Of Office or Vacation Reply.

The equivalent of the "about:config" feature in Firefox in Thunderbird is the Config Editor, found under Tools|Options|Advanced->General.

But I am not sure this is about Return Receipts. Rationally, Thunderbird should only generate them if the incoming message asks for them (and also that the user has configured it to do this). A "no-reply" address is most definitely NOT going to ask for a read receipt since by definition it can't receive messages. So this feels more like a vacation or out-of-office reply, which could be set up on the email server, or implemented in Thunderbird via a filter and a template.

Note that there are two distinct aspects to Read Receipts; generating them yourself when sending a message, and responding to them when they appear in incoming messages. You appear to have indiscriminately switched it to 'on' for both of these cases.

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For those who missed it, I'm running Thunderbird in Xubuntu(Linux).

Thank you Zenos, for pointing out the config editors location, but in Linux it's Edit>preferences>Advanced>General>Config Editor

Unfortunately nothing seemed wrong there.

I have now set the setting for return receipts to "Never send" in both email accounts, as it would seem that the option "Allow return receipt for some messages" set to "Never send" in all 3 boxes - is not working.

But that is only for receipts, the problem/solution for the autoreplying is nowhere to be found.

Regarding terminology, I started this thread with "thunderbird is autoreplying ...." and that is what is happening.

christ1 started talking about "vacation autoreply"(then continued down that rabbit hole, following blaming me for terminology) - Matt followed.

Problem in a nuttshell: some messages are being autoreplied too - without any interactions from me, and this should not be able to happen.

I have given sample(above) of the "Mail delivery failure" notification I get for these kind of messages - that I did not send - Something else send them!!

I have been through all the settings I can find in Thunderbird, and in Gmail and I'm unable to find this autoreply feature. I have contacted Google but they do not reply to me(a mere commoner) - I just get their autoreply(ironic).


From here there are not much more I can do about this, unless Thunderbird programmer stumble over a solution - or Google get down from their "high and mighty" pedistal and reply to me with a solution.

But please keep the thread open.

由Jan于修改

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选择的解决方案

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Zenos said

Gmail has an auto reply feature. https://support.google.com/mail/answer/25922?co=GENIE.Platform%3DDesktop&hl=en

Hi and thank you for your answer, that was the solution:) On no. 1 of my gmail account this one is Off. But on my second gmail account it's On - I did not turn it On, so must another Google screwup. I never used vacation responder, as people can always get hold of me through my smartphone.

With kind regards

Jan

由Jan于修改

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Too bad you did not do this when I told you to back on June 6th.

At least you finally checked it at Zenos prompting.