搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

SMTP error; deleted password. Now, Thunderbird doesn't ask for password.

  • 2 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 morrischuck

more options

As of early this morning (around 4 AM) can no longer connect to my Earthlink.net email account. Earthlink.net TS had me change some server settings in TBird; still won't work. They had me remove password for Earthlink in Tools, Options and restart TBird, but TBird just says that it is checking pop.earthlink.net for new messages (without asking me for a password) and doesn't get any new messages. TBird has 4 email accounts on it; one account (where I used to work) asks for the password, which is normal, but not Earthlink.net (the one that I need to work). Last week this same problem happened during middle of night but resolved itself with no changes to TBird during the same day.

As of early this morning (around 4 AM) can no longer connect to my Earthlink.net email account. Earthlink.net TS had me change some server settings in TBird; still won't work. They had me remove password for Earthlink in Tools, Options and restart TBird, but TBird just says that it is checking pop.earthlink.net for new messages (without asking me for a password) and doesn't get any new messages. TBird has 4 email accounts on it; one account (where I used to work) asks for the password, which is normal, but not Earthlink.net (the one that I need to work). Last week this same problem happened during middle of night but resolved itself with no changes to TBird during the same day.

被采纳的解决方案

Last week this same problem happened during middle of night but resolved itself with no changes to TBird during the same day.

That is an indication of a temporary problem with the server. The same may be happening again. I've round that most e-mail providers will not admit when they have a problem, because it is bad publicity to do so. They would rather beat around the bush with customers.

If patience and time don't solve the issue, you can try re-creating the account in Thunderbird with the new server settings

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

Last week this same problem happened during middle of night but resolved itself with no changes to TBird during the same day.

That is an indication of a temporary problem with the server. The same may be happening again. I've round that most e-mail providers will not admit when they have a problem, because it is bad publicity to do so. They would rather beat around the bush with customers.

If patience and time don't solve the issue, you can try re-creating the account in Thunderbird with the new server settings

more options

Thank you for your help, Bruce!