搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Setup request me to type user name and password. When I type all required info nothing happens. The additional window dissapears and Mozilla is not downloaded.

  • 5 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

I tried to download Mozilla through Chrome and Iexplorer but in both cases a pop-up appears requesting which user is allowed to access. No matter if I choose "current user' or if I type the administrator details, nothing happen. the pop-up closes automatically and the program is not installed.

I tried to download Mozilla through Chrome and Iexplorer but in both cases a pop-up appears requesting which user is allowed to access. No matter if I choose "current user' or if I type the administrator details, nothing happen. the pop-up closes automatically and the program is not installed.

所有回复 (5)

more options

Mozilla does not require anything to download their programs. What link were you using?

Download Firefox For All languages And Systems {web link}

more options

This is exactly the link I have used in both browsers, it has not worked so far.

more options

This is the link I have used in both browsers. So far it has not worked.

more options

Which program are you trying to download?

Your protection programs could be blocking the download.

more options

Right-click the Firefox desktop shortcut or the Firefox setup program and choose "Properties". Make sure all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected