Product Firefox Release Channel release Version 49.0.1 Build ID 20160922113459 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-a4465a25-e205-4e1d-b06c-a09922160926 bp-f7842bd0-8a12-40f1-a2a1-e1f9c2160926 bp-1d041c4a-d427-47cd-a817-d13ca2160926

Signature: EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER

Attention Sumo's there are 8 related bug reports +++++++++++++++++++++++++++++++++++++++++++++ bp-8ba007b2-a446-4fe8-8c53-0f1842160926

Signature: OOM | small

Attention Sumo's there are 35 related bug reports

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder ++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 48.0.2 Build ID 20160823121617 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-38a3b51e-9045-4f41-9d89-434012160925

Signature: moz_abort | pages_commit

_etoured.dll = NVIDIA Corporation

DropboxExt.43.dll = Dropbox = Dropbox, Inc.

ole32.dll = Microsoft's framework

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

MSVCR120.dll = Microsoft® Visual Studio

nss3.dll = Network Security Services

This is for Sumo's Related Bugs 1229384 NEW --- Out of memory crash in moz_abort | pages_commit

1128170 RESOLVED FIXED OOM crash while watching a HTML5 video on Youtube w/ AMD hardware and DXVA

The last crash report is for a prior version of Firefox. It may not be of use, but just the same . . . .

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Hi,

Could you please advise how these crashes can be avoided as they seem to reoccur every hour or so?

Thanks.

Thanks for your advice.

Just checked - there are no integrity errors for system files and graphics driver seem to be updated.

Any more suggestions what could be causing this?

Because of the unknown in three reports, I've already called for more help.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Hi,

The problem still persist if I launch Firefox in Safe Mode. It is still crashing constantly.

I appreciate any suggestions.

Thanks.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
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