搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have windows 7. Won't uninstall "Stack Player". When I go online the bottom of my screen has the red icon and everything has private on it.My gran-son is gtkm

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Paul

more options

I was trying to find a dll that my micro-soft said I was missing for my 2001 works with money. I went to you tube and found a free download for the dll. It didn't work. Instead I have Stack Player? I've tried to uninstall it through windows but it wouldn't allow me to. It said I have to go on line. Now when I go to google to search for anything there is a red icon beside it that say's privacy violated. And, beside that is a green icon that has privacy respected. I went to Microsoft Safety Scanner and downloaded it. It's been scanning for 17 hours an still going. So far it says no files infected

I'm 68 so I hope you can understand the way I've explained my problem.
I was trying to find a dll that my micro-soft said I was missing for my 2001 works with money. I went to you tube and found a free download for the dll. It didn't work. Instead I have Stack Player? I've tried to uninstall it through windows but it wouldn't allow me to. It said I have to go on line. Now when I go to google to search for anything there is a red icon beside it that say's privacy violated. And, beside that is a green icon that has privacy respected. I went to Microsoft Safety Scanner and downloaded it. It's been scanning for 17 hours an still going. So far it says no files infected I'm 68 so I hope you can understand the way I've explained my problem.

所有回复 (1)

more options

Hi

Thank you for your question, but this does not sound like an issue with the Firefox web browser.

I strongly recommend you get in touch with the Windows support team and they should be able to help you with this.