搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Crashed HDD (Won't boot)can access files where is address book?

  • 5 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 Robin1942

more options

Want to put address book entries on new HDD after crash. Have clean installed W10 and TB on new HDD and can access whole of old HDD but list of files doesn't include "profiles" or anything recognisable. Old Hdd won't boot but all files still there.

Want to put address book entries on new HDD after crash. Have clean installed W10 and TB on new HDD and can access whole of old HDD but list of files doesn't include "profiles" or anything recognisable. Old Hdd won't boot but all files still there.

被采纳的解决方案

You're looking at the wrong place. Check this article for more information about the profile location. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

定位到答案原位置 👍 1

所有回复 (5)

more options

By default, Windows hides certain files and folders, including the AppData folder where Thunderbird stores your data. To switch that off, try the steps in this article (assuming they still work in Windows 10):

http://windows.microsoft.com/en-us/windows/show-hidden-files

I'm not sure of the safest way to move your data over, but hopefully these articles will get you started on tracking down the data:

more options

Unable to find files referred to. Attached 2 images of files displayed within "Mozilla Thunderbird" folder as found reading old HDD with USB Hdd reader. I have set the system to display hidden files in W10 but wonder if this applies in my scenario?

more options

选择的解决方案

You're looking at the wrong place. Check this article for more information about the profile location. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

more options

You're looking under

D:\Program Files (x86)\?

No, your data is under this path:

D:\Users\username\AppData\Roaming\Thunderbird\Profiles

Please re-read the two help articles for assistance in finding your data.

more options

Thank you , I've been trying for hours....solved at a stroke!