搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Keep getting a popup screen to load firefox.patch.exe from https://aezaecommonsensehome.net Is this valid upgrade? Binary file (354KB)

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 James

more options

The file to be installed is from https://aezaecommonsensehome.net Is this valid upgrade? Binary file (354KB). The popup screen is full page with firefox logo. Thanks

The file to be installed is from https://aezaecommonsensehome.net Is this valid upgrade? Binary file (354KB). The popup screen is full page with firefox logo. Thanks

所有回复 (2)

more options

hello, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff! only download firefox from its official location at mozilla.org - in addition updates are handled automatically by firefox so you don't have to download anything (you can initiate a check for updates in the firefox menu ≡ > help ? > about firefox).

you might also want to run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner & kaspersky security scan in order to make sure that there isn't already some sort of malware active on your system that triggers these false alerts.

Troubleshoot Firefox issues caused by malware

more options

Brad-Perry said

Binary file (354KB).

If you saved the .exe (do not run it) can you please upload it to https://www.virustotal.com/ and provide the link after scan. Also Tyler Downer would like a copy if possible as mentioned in https://support.mozilla.org/en-US/forums/contributors/712056#post-69483