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previous bookmarks on the bookmark toolbar are no longer available

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I received a message on the desktop that said I needed to refresh mozilla because some add ons were causing problems. Since then none of my personal customizations are available. Have tried doing the restore process described in the help section and the only restore date that shows up is today and the links that show up are the default menu ones. Is there another place that these bookmarks are backed up to......

I received a message on the desktop that said I needed to refresh mozilla because some add ons were causing problems. Since then none of my personal customizations are available. Have tried doing the restore process described in the help section and the only restore date that shows up is today and the links that show up are the default menu ones. Is there another place that these bookmarks are backed up to......

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When you use the Firefox Refresh feature then a new profile is created and some personal data (bookmarks and history, form data, tabs) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the "Old Firefox Data" folder on the desktop, but be cautious not to copy corrupted files to avoid carrying over problems.

You can copy files like these to the current Firefox profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • SQLite files like cookies.sqlite (cookies) and formhistory.sqlite (saved form data)
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs and tab groups

See also:

You can use this button to go to the current Firefox profile folder: