Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I did a clean up because mozilla was running slow and now I cant get into a game I play run with adobe flash

  • 3 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 staffie4

staffie4
staffie4
more options

A message came up and told me mozilla was running slow and to do a clean up, I followed the link and was told I would not lose any passwrods or other data. I cannot get into a game I play through facebook (hooves of fire) any more 

even tho I can get into fb and play a jigsaw game

I get told that the hooves site has been blocked because it is not secure?

A message came up and told me mozilla was running slow and to do a clean up, I followed the link and was told I would not lose any passwrods or other data. I cannot get into a game I play through facebook (hooves of fire) any more even tho I can get into fb and play a jigsaw game I get told that the hooves site has been blocked because it is not secure?

被采纳的解决方案

i received your reply via pm - let's keep the conversation in the public forum. it looks like the site you're trying to visit isn't properly configured as it isnt serving the necessary intermediate certificate (it's probably best to get in contact with them as well and report this issue).

you can work around that by visiting the following site once, which should be enough to store the necessary certificate into firefox' cache: https://ssl-tools.net/subjects/400b467af1e6b2d30983ba0d607e7e59374824c4 afterwards it should be possible to access the game again.

定位到答案原位置 👍 1

所有回复 (3)

philipp
philipp
  • Moderator
more options

hello, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum.

thank you!

philipp
philipp
  • Moderator
more options

选择的解决方案

i received your reply via pm - let's keep the conversation in the public forum. it looks like the site you're trying to visit isn't properly configured as it isnt serving the necessary intermediate certificate (it's probably best to get in contact with them as well and report this issue).

you can work around that by visiting the following site once, which should be enough to store the necessary certificate into firefox' cache: https://ssl-tools.net/subjects/400b467af1e6b2d30983ba0d607e7e59374824c4 afterwards it should be possible to access the game again.

staffie4
staffie4 提问者
more options

Many Thanks Philipp, your advice solved my problem