搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird 45 Update Refuses to download new emails, also refuses to save sent emails

more options

Since upgrading to v45, no new emails arrive via Thunderbird (they still arrive via my phone and via webmail). After the upgrade, I was still able to send emails but always got an error stating that the message couldn't not be saved.

I have tried removing the email account and then re-adding it but now TB refuses to accept the account details. I have reset the password a couple of times (and have confirmed using my phone that the new password has been accepted and works fine), yet TB still refuses.

Since upgrading to v45, no new emails arrive via Thunderbird (they still arrive via my phone and via webmail). After the upgrade, I was still able to send emails but always got an error stating that the message couldn't not be saved. I have tried removing the email account and then re-adding it but now TB refuses to accept the account details. I have reset the password a couple of times (and have confirmed using my phone that the new password has been accepted and works fine), yet TB still refuses.

所有回复 (1)

more options

Sometimes upgrades interfere with account settings, not just passwords. I suggest you go to your mail provider's website and get the settings you need, then enter them manually: https://support.mozilla.org/en-US/kb/manual-account-configuration Also check whether you need to (re) enable your account to work with a remote client, some providers require you to do that.