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I am trying to forward a copy of every sent email by Thunderbird to my CRM software package.

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  • 最后回复者为 Jasper920

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My CRM (customer relationship management) system has its own email storage that matches up customers with emails. I need to forward email from Thunderbird to the CRM software. Is there a way to do this automatically or do I need to enter the CRM email address in the bcc field of every message?

My CRM (customer relationship management) system has its own email storage that matches up customers with emails. I need to forward email from Thunderbird to the CRM software. Is there a way to do this automatically or do I need to enter the CRM email address in the bcc field of every message?

被采纳的解决方案

There is a field in Account Settings to always BCC an address. It think it is under Folders and Copies.

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选择的解决方案

There is a field in Account Settings to always BCC an address. It think it is under Folders and Copies.

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Thank you! I looked everywhere for something like that. Perfect.