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How do I restore a sync backup?

  • 6 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 mefire

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I had to reset my computer. I have now reinstalled Firefox and would like to restore bookmarks from a Sync backup I did before. Is there a way to do that?

I had to reset my computer. I have now reinstalled Firefox and would like to restore bookmarks from a Sync backup I did before. Is there a way to do that?

被采纳的解决方案

When resetting Sync password, all data have been erased from your account, as mentioned during the reset process as well as in the KB article. If you do not have any other backup, your data are lost.

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所有回复 (6)

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Just connect your Firefox to your Sync account. How do I set up Sync on my computer?

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I did that, but it doesn't work. I also tried pressing the sync button but apparently it saves the blank firefox bookmarks instead of restoring the old ones.

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Haven't you restored your Sync password?

Do you have any backup before reinstalling your computer?

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Yes, I restored my sync password before connecting after I had reset my computer. I have no backup of my bookmarks.

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选择的解决方案

When resetting Sync password, all data have been erased from your account, as mentioned during the reset process as well as in the KB article. If you do not have any other backup, your data are lost.

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Okay, thank you anyway.