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it crashes all the time. I just start and crash, removed all mozilla and reinstalled and still same

  • 5 个回答
  • 7 人有此问题
  • 2 次查看
  • 最后回复者为 Matt

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I just start thunderbird and it crashes. I can't get an error report. I added no addons. and I uninstalled completely, reinstalled and redown loaded my gmail. and still the same. It says "not responding" for ever

I just start thunderbird and it crashes. I can't get an error report. I added no addons. and I uninstalled completely, reinstalled and redown loaded my gmail. and still the same. It says "not responding" for ever

被采纳的解决方案

Hold the shift key and start Thunderbird and hold it until you are prompted to enter safe mode.

What anti virus are you using? They have a propensity to hang Thunderbird.

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所有回复 (5)

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I don't have any idea how to get a crash report. And I don't know if I can get it if I just open it up and it crashes. Even when I'm not connected to the internet.

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Crashes or hangs, I get the feeling your talking about a hang.

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I guess it hangs. It opens the main window, then says on the top, not responding on the top. And I can't do anything. Just frozen. I guess you call that hanging. IF you have any instructions, I'm not so computer savy, SO I need exact direction. Thanks Daniel

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选择的解决方案

Hold the shift key and start Thunderbird and hold it until you are prompted to enter safe mode.

What anti virus are you using? They have a propensity to hang Thunderbird.