We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Adobe Flash Player not installing

  • 4 个回答
  • 23 人有此问题
  • 4 次查看
  • 最后回复者为 CT-CE

more options

I have installed Adobe Flash Player, Shockwave Flash, V17.0.0.188 multiple times trying to to update my plugin since changing to Windows 10 a month ago. I do not get any error message, but when I go back to mozilla plugin check, it shows that I need to update the player, as though I have not done so. PC restart (as well as shut-down/new start) does not fix.

I have installed Adobe Flash Player, Shockwave Flash, V17.0.0.188 multiple times trying to to update my plugin since changing to Windows 10 a month ago. I do not get any error message, but when I go back to mozilla plugin check, it shows that I need to update the player, as though I have not done so. PC restart (as well as shut-down/new start) does not fix.

被采纳的解决方案

The Flash Player 17.0.0.188 is old as it came out May 12 as you can see at https://helpx.adobe.com/security/products/flash-player/apsb15-09.html

The current versions for Windows are at https://www.adobe.com/products/flashplayer/distribution3.html Flash Player 19.0.0.245 (Win and Mac) Flash Player 18.0.0.261 ESR (Win and Mac)

It seems you have a version of Flash player 17 and 19 installed as per your more system details on tight of your post. When you have older version(s) installed along with current the older version installed on system may still get used instead.

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Uninstall Flash versions and then install current. Make sure Firefox is closed when you uninstall and install Flash.

定位到答案原位置 👍 10

所有回复 (4)

more options

选择的解决方案

The Flash Player 17.0.0.188 is old as it came out May 12 as you can see at https://helpx.adobe.com/security/products/flash-player/apsb15-09.html

The current versions for Windows are at https://www.adobe.com/products/flashplayer/distribution3.html Flash Player 19.0.0.245 (Win and Mac) Flash Player 18.0.0.261 ESR (Win and Mac)

It seems you have a version of Flash player 17 and 19 installed as per your more system details on tight of your post. When you have older version(s) installed along with current the older version installed on system may still get used instead.

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Uninstall Flash versions and then install current. Make sure Firefox is closed when you uninstall and install Flash.

more options

This is a known issue with the update checker. If the programs web site says you are up to date, then you are fine. Don’t worry.

more options

Ignore FredMcD's comment as you are not fine as you do appear to have two versions installed as I stated and checker is saying you need to update due to older version being used instead of current.

more options

Thanks, James. I changed the status on the old version of Flash to never activate and it allowed the new version to take over. My PC shows that only the new version is installed. All good again!