Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

How to set up message filter to forward an email with my own message.

  • 2 个回答
  • 1 人有此问题
  • 12 次查看
  • 最后回复者为 Arbubu

Arbubu
Arbubu
more options

I'm getting junk mail from a bank and their unsubscribe option doesn't work. I've spoken to them about this and nothing happens. So I'd like to set up a message filter to automatically forward their junk mail to an email address I have for them with a message explaining why I am doing this. I can set up a template and send this but it always goes to the email that the junk mail was sent from. I can enter email addresses in the template but they seem to be ignored.

How can I set up a filter to forward the junk mails to a third email address with a message from me?

Thanks

I'm getting junk mail from a bank and their unsubscribe option doesn't work. I've spoken to them about this and nothing happens. So I'd like to set up a message filter to automatically forward their junk mail to an email address I have for them with a message explaining why I am doing this. I can set up a template and send this but it always goes to the email that the junk mail was sent from. I can enter email addresses in the template but they seem to be ignored. How can I set up a filter to forward the junk mails to a third email address with a message from me? Thanks

所有回复 (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

First - are you certain that the emails you receive really are from the bank and not someone spamming you with an email look-a-like which has dubious links. I get loads of those.

Second - do not start sending auto responses because if it is from the bank, those emails are often 'no-reply' so they will just go to Spam or not get delivered. In the end your IP address or email address could end up being flagged and reported as sending spam and then you could run into difficulties in sending mail.

Just make sure your Junk controls are set up correctly and get those emails auto sent to your 'Junk' folder and ignore them.

Arbubu
Arbubu 提问者
more options

Here's the text:

"Friday 09 Oct 2015

HSBC InvestDirect weekly e-newsletter

Please visit this URL (https://researchcentre.trading.investdirect.hsbc.co.uk/investdirect/newsletter) for the latest version of the e-newsletter.

You are receiving this e-mail because you are subscribed to the HSBC InvestDirect e-newsletter service. To unsubscribe from this service please login to your HSBC InvestDirect account and go to the e-newsletter settings page.

You may wish to download and save a copy of the e-newsletter for your future reference, as e-newsletters are deleted weekly.


HSBC Bank plc is a member of the London Stock Exchange and is now authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority."

They're definitely genuine, I think they are just unable to remove me from their email list. I've repeatedly asked them to stop sending me these and even closed down my (dormant) account with them, but to no avail.

I suppose I could just ignore them but I often have to check my spam folder and I'm sick of it being cluttered with these emails. You say I could be reported as sending spam if I send auto replies. How can I report them as sending spam?