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防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

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Need to talk to someone, what is the phone number for the Bay Area?

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  • 最后回复者为 FredMcD

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I tried to change my email password because I believe someone has hack into it. After I changed it, now I can't log in to my existing account.

I tried to change my email password because I believe someone has hack into it. After I changed it, now I can't log in to my existing account.

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Sorry, Mozilla doesn't offer support via telephone.

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.

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Log-in pages have a "forgot password" link.

Such e-mail is always sent to the address on file with the web site.

Check your user profile at the site.

Go to the top of any support.mozilla.org web page and press your user name to see your Mozilla profile. Including your questions and answers.