My homepage settings are taken over by another app?
Everytime I open up Firefox, instead of opening my homepage it keeps opening this website called "http://www.%snf%.com/". I have no idea what it is or how this happened, but I am sure some app is doing this and I don't know what app to uninstall. Anybody else have this problem before?
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You can find the home page setting here:
- Tools > Options > General > Startup: Home page
Firefox supports multiple home pages separated by '|' (pipe) symbols.
You can open the about:config page via the location/address bar and search for prefs that refer to %snf%.com. You can reset user set (bold) prefs via the right-click context menu to the default value.
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked