搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have disinsatlled and reloaded latest version, but, webpage 'mymoviecenter.com' opens firefox and redirects to its' webpage, how do I stop this?

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 mike1313

more options

The subject webpage opens Firefox from shutdown state and redirects to webpage for download of program . I have run Norton virus checker, and registry clean up to no effect.

The subject webpage opens Firefox from shutdown state and redirects to webpage for download of program . I have run Norton virus checker, and registry clean up to no effect.

被采纳的解决方案

hi mike1313, this sounds like an issue with adware that is active on your system - a mere reinstall won't help in this case, so please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different other security tools specialised in adware removal like the free version of malwarebytes and adwcleaner.

Troubleshoot Firefox issues caused by malware

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

hi mike1313, this sounds like an issue with adware that is active on your system - a mere reinstall won't help in this case, so please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different other security tools specialised in adware removal like the free version of malwarebytes and adwcleaner.

Troubleshoot Firefox issues caused by malware

more options

Hi Philip,

I checked the addons and didn't see an issue (recognised all, most were 'ask' as well). Downloaded malwarebytes, ran, it, all the issues identified were not malware but deleted them anyway. Result, it hasn't popped up again.

Thanks for your assistance, regards, Mike