搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Tried all suggestions, but Firefox is still very slow

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 user633449

more options

Hi folks,

I'm the I.T. manager at an environment that uses Firefox. I've used it for years, so I have a clear idea of its baseline performance.

But I have a single Windows 7 64-bit PC where, in the last 48 hours or so, Firefox has started running very slow.

I've performed the following to troubleshoot:

1. Rebooted the PC.

2. Confirmed that overall CPU, HDD, RAM, Network and Paging resources aren't abnormally taxed;

3. Confirmed that Firefox's CPU/RAM consumption isn't abnormally high (it's consuming around 100 Mb);

4. Emptied Firefox's cache;

5. Un-/Re-installed Firefox;

5. Created a new Firefox profile with firefox.exe -p. I've made that Profile the default, and deleted the original. (Even the firefox -p tool gave a latency of around 5 seconds between clicking a button and seeing a result);

6. Disabled all extensions.

7. Run the Firefox Refresh tool, and saw it report 'success'.

8. Disabled AV (TrendMicro Worry-free Business).


But the sluggishness remains. For example:

1. To maximise a Chrome window takes about 0.5 seconds; FF takes 3.0 seconds. Restoring the windows to their previous dimensions yields the same result.

2. Clicking in the Address Bar to produce a cursor: the latency is around 2 - 3 seconds.

3. Typing a URL in the Address Bar: similar latency.

4. Opening www.google.com in Firefox: the latency is 54 seconds from typing the URL/pressing ENTER, and the page fully loading. In Chrome it's 1.5 seconds.

(PING times from this PC to google.com are, on average, 9.25ms.)

No other Firefox users on our network are affected. Looking forward to your advice.

Kind regards,

Jason Paris Electrodry [email protected] www.electrodry.com.au

Hi folks, I'm the I.T. manager at an environment that uses Firefox. I've used it for years, so I have a clear idea of its baseline performance. But I have a single Windows 7 64-bit PC where, in the last 48 hours or so, Firefox has started running very slow. I've performed the following to troubleshoot: 1. Rebooted the PC. 2. Confirmed that overall CPU, HDD, RAM, Network and Paging resources aren't abnormally taxed; 3. Confirmed that Firefox's CPU/RAM consumption isn't abnormally high (it's consuming around 100 Mb); 4. Emptied Firefox's cache; 5. Un-/Re-installed Firefox; 5. Created a new Firefox profile with firefox.exe -p. I've made that Profile the default, and deleted the original. (Even the firefox -p tool gave a latency of around 5 seconds between clicking a button and seeing a result); 6. Disabled all extensions. 7. Run the Firefox Refresh tool, and saw it report 'success'. 8. Disabled AV (TrendMicro Worry-free Business). But the sluggishness remains. For example: 1. To maximise a Chrome window takes about 0.5 seconds; FF takes 3.0 seconds. Restoring the windows to their previous dimensions yields the same result. 2. Clicking in the Address Bar to produce a cursor: the latency is around 2 - 3 seconds. 3. Typing a URL in the Address Bar: similar latency. 4. Opening www.google.com in Firefox: the latency is 54 seconds from typing the URL/pressing ENTER, and the page fully loading. In Chrome it's 1.5 seconds. (PING times from this PC to google.com are, on average, 9.25ms.) No other Firefox users on our network are affected. Looking forward to your advice. Kind regards, Jason Paris Electrodry [email protected] www.electrodry.com.au

所有回复 (1)

more options