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With Windows XP, SP3, Thunderbird 31.5.0 crashes every time I try to open it.

  • 2 个回答
  • 1 人有此问题
  • 10 次查看
  • 最后回复者为 Rogulus

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Problem just started on 3/13. Every time I try to open Thunderbird, I hear a pop or buzz, then everything freezes. I cannot even do cntl-alt-del to get the task manager. I have to reboot. I did allow Microsoft to install a malware fix file the day before. I tried downloading another copy of Thunderbird and installing it, but had the same problem. The new install does not even show up in the list of applications to change/remove in the Control Panel.

Problem just started on 3/13. Every time I try to open Thunderbird, I hear a pop or buzz, then everything freezes. I cannot even do cntl-alt-del to get the task manager. I have to reboot. I did allow Microsoft to install a malware fix file the day before. I tried downloading another copy of Thunderbird and installing it, but had the same problem. The new install does not even show up in the list of applications to change/remove in the Control Panel.

所有回复 (2)

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New install of what? It sounds to me like you have a Microsoft security fix to remove.

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The security fix update is automatic. How do I know which fix to remove? I have never removed a security fix before.