搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Fire fox crashes every 15 minutes what i can do?

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I have big issue with firefox. It crashes every 15 minutes i delete the old version and installed the latest version but the problem is still there

I have big issue with firefox. It crashes every 15 minutes i delete the old version and installed the latest version but the problem is still there

所有回复 (3)

more options

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
more options

I am using chrome now here is one bp-75ede5c9-00c2-4b1b-8c9c-f4f022150223

more options

Are you using some software that runs Firefox in a virtual machine?

This looks like an issue with updating the safe browsing database files that is causing an out-of-memory problem.

You can look at bug report(s) attached to the crash report to see what this crash is about.

  • bug 1014362 - Large infallible allocations in UrlClassifier

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html


Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

由cor-el于修改