Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

In gmail, clicking "show trimmed content" crashes firefox

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 kal9988

kal9988
kal9988
more options

In Gmail, when there's a long thread of conversation, and I click on "show trimmed content," the Firefox window turns white and Windows says "program is not responding." I have to force quit and restart Firefox. Can someone please help me?

In Gmail, when there's a long thread of conversation, and I click on "show trimmed content," the Firefox window turns white and Windows says "program is not responding." I have to force quit and restart Firefox. Can someone please help me?

所有回复 (2)

carbohydrates
carbohydrates
more options

Does your computer have enough RAM to handle opening the full conversation?

Try opening Firefox in Safe Mode to disable all addons, and try again. If it is a problem with one of your addons, it will work in safe mode.

kal9988
kal9988 提问者
more options

I have 16 GB RAM, and I have no Firefox addons. Yet every time I clicked on the "trimmed content" button when there is a long string of emails, FIrefox freezes, and the "This program is not responding" box pops up.