Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 2 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 sprigulis

more options

then I open video inYou Tube, plugin container crashes, and Firefox not responding.

then I open video inYou Tube, plugin container crashes, and Firefox not responding.

被采纳的解决方案

The System Details list shows that you use an old graphics display driver from 20111.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


You can check for problems with current Shockwave Flash plugin versions and try this:

See also:


If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

The System Details list shows that you use an old graphics display driver from 20111.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


You can check for problems with current Shockwave Flash plugin versions and try this:

See also:


If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

more options

I tried all your suggestions-nothing changed. When swiched off the flash player hardware acceleration, all stood in their places.Thanks for the help! send you the last crash reports: bp-621bea34-422d-4212-9dfa-fe9022141212 12.12.2014 21:46 bp-6aa60fe6-f90c-477c-add6-7fd832141211