搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Yesterday I installed the new updates, after that I can't load Firefox.

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 philipp

more options

When I click on the icon, it just acts like it will load for a moment, then never does. Already, installed/reinstalled Firefox on my cpu. When I click on the icon, it process does show up in the Task Manager. I tried deleting all of the processes, still not working. I have also restarted my cpu several times to see if that would help.

When I click on the icon, it just acts like it will load for a moment, then never does. Already, installed/reinstalled Firefox on my cpu. When I click on the icon, it process does show up in the Task Manager. I tried deleting all of the processes, still not working. I have also restarted my cpu several times to see if that would help.

所有回复 (1)

more options

hello cheryleey24, since this can sometimes be caused by malware active on a system, please run a scan with different security tools like the free version of malwarebytes, adwcleaner & microsoft safety scanner.

Troubleshoot Firefox issues caused by malware