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on FF 34.0 vids on Utube wont play

  • 1 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 guigs

AVITYourway
AVITYourway
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Every thing was alright with Firefox and YouTube, but when I went on YouTube this morning Firefox kept crashing when I tried watching vids? it either plays but the vid & audio is very bitty, or I get a black vid screen! or a grey screen with white exclamation mark in the middle? I tried resetting Firefox, but this didn't help, or made things worse! I also updated to Firefox 34.0 but still it wont play videos!

Every thing was alright with Firefox and YouTube, but when I went on YouTube this morning Firefox kept crashing when I tried watching vids? it either plays but the vid & audio is very bitty, or I get a black vid screen! or a grey screen with white exclamation mark in the middle? I tried resetting Firefox, but this didn't help, or made things worse! I also updated to Firefox 34.0 but still it wont play videos!

被采纳的解决方案

Hi AVITYourway, Thank you for your question, I understand that resetting Firefox did not reset the error that you are receiving. However, can you please check if you are viewing the video in HD? Or if this also happens in Safe Mode?

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guigs
guigs
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选择的解决方案

Hi AVITYourway, Thank you for your question, I understand that resetting Firefox did not reset the error that you are receiving. However, can you please check if you are viewing the video in HD? Or if this also happens in Safe Mode?