Thunderbird opens multiple windows for no reason
When I open Thunderbird the screen flickers many times and opens duplicate (30) windows of my inbox.
When I open Thunderbird the screen flickers many times and opens duplicate (30) windows of my inbox.
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What version of Thunderbird? What operating system? Windows 8, Windows 7, OSX, LInux? What add-ons are installed? Add-ons that minimize to the tray have been known to cause this problem,
(Easiest way to answer these is to post your Troubleshooting Information. Under Help|Troubleshooting Information, click on "copy to clipboard", paste into your next posting here.)
Try alt+F4 to close each of the multiple windows. If what you're seeing are message view windows, ctrl+w may be useful too. Then re-start.
[email protected] Windows 7
Application Basics
Name: Thunderbird Version: 31.4.0 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Thunderbird/31.4.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150109111741 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account6: INCOMING: account6, , (pop3) pop.verizon.net:995, SSL, passwordCleartext OUTGOING: smtp.verizon.net:465, SSL, passwordCleartext, true
account7: INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account8: INCOMING: account8, , (pop3) pop.verizon.net:995, SSL, passwordCleartext OUTGOING: smtp.verizon.net:465, SSL, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-f0199503-0015-4cb4-ab0f-bc83f2141101 (11/1/2014) http://crash-stats.mozilla.com/report/index/bp-17399f34-eb0f-4854-9d60-3b7f12111108 (11/8/2011)
Extensions Lightning, 3.3.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} LookOut, 1.2.13, true, [email protected] MinimizeToTray revived (MinTrayR), 1.1.2, true, [email protected] Provider for Google Calendar, 1.0.3, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 31.4.0 font.default.x-western: font.internaluseonly.changed: true font.minimum-size.x-western: 20 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Times New Roman font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Times New Roman font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 20 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 18 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.enable: true mail.winsearch.firstRunDone: true mail.winsearch.global_reindex_time: 1284511524 mailnews.database.global.datastore.id: 4bfa88b5-ac13-4e89-b255-d37f595ce61 mailnews.database.global.indexer.enabled: false network.cookie.prefsMigrated: true network.image.warnAboutImages: true network.protocol-handler.app.http: places.database.lastMaintenance: 1424493208 places.history.expiration.transient_current_max_pages: 80512 places.history.expiration.transient_optimal_database_size: 128819200 plugin.importedState: true print.print_printer: HP Photosmart C5200 series print.printer_HP_Photosmart_C5200_series.print_bgcolor: false print.printer_HP_Photosmart_C5200_series.print_bgimages: false print.printer_HP_Photosmart_C5200_series.print_command: print.printer_HP_Photosmart_C5200_series.print_downloadfonts: true print.printer_HP_Photosmart_C5200_series.print_evenpages: true print.printer_HP_Photosmart_C5200_series.print_footercenter: print.printer_HP_Photosmart_C5200_series.print_footerleft: &PT print.printer_HP_Photosmart_C5200_series.print_footerright: &D print.printer_HP_Photosmart_C5200_series.print_headercenter: print.printer_HP_Photosmart_C5200_series.print_headerleft: &T print.printer_HP_Photosmart_C5200_series.print_headerright: &U print.printer_HP_Photosmart_C5200_series.print_in_color: true print.printer_HP_Photosmart_C5200_series.print_margin_bottom: 0.5 print.printer_HP_Photosmart_C5200_series.print_margin_left: 0.5 print.printer_HP_Photosmart_C5200_series.print_margin_right: 0.5 print.printer_HP_Photosmart_C5200_series.print_margin_top: 0.5 print.printer_HP_Photosmart_C5200_series.print_oddpages: true print.printer_HP_Photosmart_C5200_series.print_orientation: 0 print.printer_HP_Photosmart_C5200_series.print_pagedelay: 500 print.printer_HP_Photosmart_C5200_series.print_paper_data: 1 print.printer_HP_Photosmart_C5200_series.print_paper_height: 11.00 print.printer_HP_Photosmart_C5200_series.print_paper_size: 131104 print.printer_HP_Photosmart_C5200_series.print_paper_size_type: 0 print.printer_HP_Photosmart_C5200_series.print_paper_size_unit: 0 print.printer_HP_Photosmart_C5200_series.print_paper_width: 8.50 print.printer_HP_Photosmart_C5200_series.print_reversed: false print.printer_HP_Photosmart_C5200_series.print_scaling: 1.00 print.printer_HP_Photosmart_C5200_series.print_shrink_to_fit: true print.printer_HP_Photosmart_C5200_series.print_to_file: false privacy.donottrackheader.enabled: true
Graphics
Adapter Description: AMD Radeon HD 6570 Vendor ID: 0x1002 Device ID: 0x6759 Adapter RAM: 1024 Adapter Drivers: aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva Driver Version: 13.152.0.0 Driver Date: 8-30-2013 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) ClearType Parameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 400 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 ] WebGL Renderer: false GPU Accelerated Windows: 11/11 Direct3D 10
AzureCanvasBackend: direct2d AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.6 4.10.6
NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS Util 3.16.2.3 3.16.2.3
NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC