We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox 31.1 leaves latest version of Dashlane greyed out. Updating is not the solution.

  • 1 个回答
  • 1 人有此问题
  • 14 次查看
  • 最后回复者为 guigs

Bo MianKang
Bo MianKang
more options

FF31.1 is not working with Dashlane 3.1.2 which is the latest version. The menu bar icon should have a green dot to indicate a working connection between the two. The result is that sign on data does not auto-populate on any website. My same version of Dashlane is working with Chrome. I prefer Firefox. But I can't function well on the internet without the fundamental security of Dashlane. The current advice to update Dashlane does not work, and will force me to switch to Chrome until this problem has a real solution. Thank You.

FF31.1 is not working with Dashlane 3.1.2 which is the latest version. The menu bar icon should have a green dot to indicate a working connection between the two. The result is that sign on data does not auto-populate on any website. My same version of Dashlane is working with Chrome. I prefer Firefox. But I can't function well on the internet without the fundamental security of Dashlane. The current advice to update Dashlane does not work, and will force me to switch to Chrome until this problem has a real solution. Thank You.

所有回复 (1)

guigs
guigs
more options

Please update the Dashline plugin by going to the plugin check page. If that doesn't solve the problem, please try uninstalling and reinstalling Dashlane.

Thank you for your patience as Mozilla looks into this issue. Please report back if you have any further issues about this topic.