We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

when I do update firefox; my passwords doesnt sync! Why? How I Can sync my passwords? my master password is not set !

more options

I'm using 25th version of firefox, now I wanna update it to last version. in 25th version my passwords saved and these are sync successful! but after do update to last version, I lose my passwords! thank you :|

I'm using 25th version of firefox, now I wanna update it to last version. in 25th version my passwords saved and these are sync successful! but after do update to last version, I lose my passwords! thank you :|

由Moh3ND于修改

所有回复 (7)

more options

First be sure of what you are talking about. Are you saying the passwords were not saved during an update, or are you having problems when you try to sync?

more options

I'm using 25th version of firefox, now I wanna update it to last version. in 25th version my passwords saved and these are sync successful! but after do update to last version, I lose my passwords! thank you :|

由Moh3ND于修改

more options

i said when I do update firefox; my passwords doesnt sync!

由Moh3ND于修改

more options

I'm using 25th version of firefox, now I wanna update it to last version. in 25th version my passwords saved and these are sync successful! but after do update to last version, I lose my passwords! thank you :|

more options

Somewhere around Firefox 29, Firefox changed how Sync accounts work. Please see this article for more information: Sync your Firefox bookmarks, history, passwords and more. If you can't do that in Firefox 33, you may want to install Firefox 29 temporarily to do the account change, and then update to Firefox 33. This article has information on how to find clean old versions of Firefox: Install an older version of Firefox.

more options

If you mean sync in a more informal sense, of having your data correctly converted correctly to a newer version on your computer (not involving the Firefox Sync service), then there would be a different method for that.

由jscher2000 - Support Volunteer于修改