搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Sync not working for two days. Cleaning doesn't help.

  • 9 个回答
  • 18 人有此问题
  • 8 次查看
  • 最后回复者为 saneman

more options

At first it was showing: "Sync encountered and error while syncing: Unknown error"

Today it shows: "Sync encountered and error while syncing: Server incorrectly configured."

Same on all computers I have synced. Tried cleaning out everything, same problem.

Yes, I have updated sync to new one. And yes I have updated firefox. Versions 32.0.3

I think problem started approximately after firefox update.

At first it was showing: "Sync encountered and error while syncing: Unknown error" Today it shows: "Sync encountered and error while syncing: Server incorrectly configured." Same on all computers I have synced. Tried cleaning out everything, same problem. Yes, I have updated sync to new one. And yes I have updated firefox. Versions 32.0.3 I think problem started approximately after firefox update.

被采纳的解决方案

hey maybe not yet, when you type about:sync-log into the address bar and open the latest one or two error logs, can you copy their contents and put them into http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum? this would be very helpful in assessing the problem. thank you!

定位到答案原位置 👍 1

所有回复 (9)

more options

hello apbyte, there has been maintenance work ongoing during the last few days on the sync servers. does it help if you disconnect and reconnect to your account on the affected firefox devices?

more options

Just tried again, and no it didn't help.

Should I try completely deleting account and creating new one ?

more options

Just tried again, and no it didn't help.

Should I try completely deleting account and creating new one ?

more options

选择的解决方案

hey maybe not yet, when you type about:sync-log into the address bar and open the latest one or two error logs, can you copy their contents and put them into http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum? this would be very helpful in assessing the problem. thank you!

more options
more options

I'm having the same issue.

http://pastebin.mozilla.org/6671699

more options

Sync is working today, looks like server problems were solved.

Is it working for others who had issue? If yes I will mark as solved

more options

Sync is working for me now. Thanks!

more options

I got it

由saneman于修改