Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox will not start after an update.

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 David

more options

I have to manually uninstall Firefox and manually install the update every time.

I asked a similar question before. The response was to start in safe mode. BUT the program will not start. It acts as if there is a software switch set to "don't run this program under any circumstance." The switch is either in the registry or among the program files, because these both get cleared on a manual uninstall. The update procedure is not clearing the registry or the program files.

Does the update process uninstall the previous version and then install the update version?

Part 2 -- I often cannot find the update manually on the Firefox site. I am on the Beta release channel. The current release is 33.0 beta 4. However, the most recent on the site is beta 3. Where is 33.0 beta 4?

OS is Windows XP latest release.

I have to manually uninstall Firefox and manually install the update every time. I asked a similar question before. The response was to start in safe mode. BUT the program will not start. It acts as if there is a software switch set to "don't run this program under any circumstance." The switch is either in the registry or among the program files, because these both get cleared on a manual uninstall. The update procedure is not clearing the registry or the program files. Does the update process uninstall the previous version and then install the update version? Part 2 -- I often cannot find the update manually on the Firefox site. I am on the Beta release channel. The current release is 33.0 beta 4. However, the most recent on the site is beta 3. Where is 33.0 beta 4? OS is Windows XP latest release.

所有回复 (2)

more options
more options

Thanks kenton. But now pop-up says beta 5.

The real issue is what is going on. On one machine the update process works, but on my other machine it does not.

The machines are identical IBM T60s with Windows XP.

This is a real mystery, as well as being annoying.

A clue or suggestion any one?