We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Problems with a website

  • 2 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 Roger

more options

On the upload files box of a website, I see the message "Activate Silverlight." When I click on it, I get a message saying "allow now" or "allow and remember." After I click on "allow now" the upload files box is blank, and the browse and upload buttons are not there.

I tried the same website in both Chrome and Internet Explorer, and they work perfectly. I am not prompted to activate anything, and all of the buttons are there.

Can someone offer a fix other than using another browser? I have Windows 8.1.

On the upload files box of a website, I see the message "Activate Silverlight." When I click on it, I get a message saying "allow now" or "allow and remember." After I click on "allow now" the upload files box is blank, and the browse and upload buttons are not there. I tried the same website in both Chrome and Internet Explorer, and they work perfectly. I am not prompted to activate anything, and all of the buttons are there. Can someone offer a fix other than using another browser? I have Windows 8.1.

被采纳的解决方案

Hi andy33,

Did try to reset firefox as explained in this howto here ?

it's usually used to fix the most frequent problems.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Hi andy33,

Did try to reset firefox as explained in this howto here ?

it's usually used to fix the most frequent problems.

more options

If the reset mentioned above didnt solve your issue click here: https://support.mozilla.org/en-US/kb/use-silverlight-plugin-play-audio-and-video