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Installation hangs on the download

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  • 最后回复者为 James

I have a problem with installing the latest Firefox on Windows 7. I manually run the installation, and at the "Download" phase it just hangs and never complete

I have a problem with installing the latest Firefox on Windows 7. I manually run the installation, and at the "Download" phase it just hangs and never complete

所有回复 (3)

hello Techy375,

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

try to disable the real-time scan of files in your anti-virus software to see if that makes downloading work.

Tried disabling the anvtivirus and firewall, and still same issue.

Try the full setup instead as some antivirus may have a issue with the stub installers. http://www.mozilla.org/en-US/firefox/all/

The link can be found on mozilla.org under the green download button.