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Browser keeps closing. Have tried reset and spybot.

  • 2 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 Butterflies96

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A little white diamond appears before the browser closes. It is a bit slow to start again then closes soon after. This happens a few times before it stays open for a while....sometimes it closes after being open for a while.

A little white diamond appears before the browser closes. It is a bit slow to start again then closes soon after. This happens a few times before it stays open for a while....sometimes it closes after being open for a while.

被采纳的解决方案

Hi Butterflies96, Please run a malware check and install a new version of Firefox. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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选择的解决方案

Hi Butterflies96, Please run a malware check and install a new version of Firefox. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Thank-you for your comprehensive post. Problem solved.