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Something is downloading when I open Firefox.

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When I open Firefox, I notice that the download icon flashes, indicating that something has downloaded. Nothing shows up in the download folder. This activity appears to be new. I have only noticed it recently. Besides the Firefox start page, the only other tab open upon starting is Google News.

When I open Firefox, I notice that the download icon flashes, indicating that something has downloaded. Nothing shows up in the download folder. This activity appears to be new. I have only noticed it recently. Besides the Firefox start page, the only other tab open upon starting is Google News.

Ọ̀nà àbáyọ tí a yàn

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (3)

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Hi,

Try

Help -> restart with Add-ons disabled.

Regards Deepak Krishnan P.R

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Hi Deepak. Thanks for the suggestion. I tried it, but it didn't work. The downloading icon is still flashing.

Sincerely, James

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Ọ̀nà àbáyọ Tí a Yàn

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.