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Can not switch to the new AT&T email with Fire Fox as the brower

  • 4 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Mike61

Mike61
Mike61
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Internet Explorer works fine. When I use Fire Fox only AT&T classic email will work. Even when you click on switch to the new AT&T email doesn't switch. Down loaded Fire Fox twice. Still doesn't work.

Internet Explorer works fine. When I use Fire Fox only AT&T classic email will work. Even when you click on switch to the new AT&T email doesn't switch. Down loaded Fire Fox twice. Still doesn't work.

Ọ̀nà àbáyọ tí a yàn

Does the site state that the current Firefox release is supported?

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

Moses
Moses
  • Moderator
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What do you mean it doesn't work? What happens when you try to load it?

Mike61
Mike61 Ìbéèrè olóhun
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Email works. Can't switch to the NEW AT&T version. It doesn't switch, stays Classic.. But if Internet Explore is the browers then it uses the new AT&T email. What is blocking it or stopping the change?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Ọ̀nà àbáyọ Tí a Yàn

Does the site state that the current Firefox release is supported?

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Mike61
Mike61 Ìbéèrè olóhun
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I did everything you wrote, Its working. Which part did the Fix???? But it is working.. I'll try turning on one extension at a time ! Thanks.