Firefox reports no .NET framework installed. .NET framework 3.5 SP 1 and all updates are installed. How do I resolve this?
Gateway computer RAM .99 GB Windoxs XP 2002 SP3 Windows Media Center Edition 2005 Microsoft Office 2007 All previous versions of .NET Framework and SPs installed .Net Framework 3.5 SP 1 All .NET Framework critical updates installed All critical updates installed as of Jan. 10, 2014
Ọ̀nà àbáyọ tí a yàn
https://addons.mozilla.org/en-US/firefox/addon/microsoft-net-framework-assist/
I found the problem and the solution (above link). Thanks so much philipp and cor-el for your time.
Ka ìdáhùn ni ìṣètò kíkà 👍 1All Replies (5)
Here is the info from Trouble Shooting Firefox:
Application Basics ------------------ Name: Firefox Version: 26.0 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:26.0) Gecko/20100101 Firefox/26.0 Extensions ---------- Name: Adblock Plus Version: 2.4 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Ant Video Downloader Version: 2.4.7.16 Enabled: true ID: [email protected] Name: Antmark extensions Version: 0.7.3 Enabled: true ID: [email protected] Name: Facebook Share Button Version: 2.0 Enabled: true ID: {d4e0dc9c-c356-438e-afbe-dca439f4399d} Name: HP Smart Print Version: 2.1.0.235 Enabled: true ID: [email protected] Name: Lightshot (screenshot tool) Version: 3.1.0 Enabled: true ID: {394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B} Name: Troubleshooter Version: 1.1a Enabled: true ID: [email protected] Name: Microsoft .NET Framework Assistant Version: 0.0.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b} Important Modified Preferences ------------------------------ accessibility.typeaheadfind: true accessibility.typeaheadfind.casesensitive: 1 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 4 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310 browser.startup.homepage_override.buildID: 20131205075310 browser.startup.homepage_override.mstone: 26.0 browser.tabs.loadInBackground: false browser.zoom.full: false dom.mozApps.used: true extensions.lastAppVersion: 26.0 font.size.variable.x-western: 24 gfx.blacklist.direct2d: 3 gfx.blacklist.layers.direct3d10: 3 gfx.blacklist.layers.direct3d10-1: 3 gfx.blacklist.layers.direct3d9: 3 gfx.blacklist.layers.opengl: 3 gfx.blacklist.stagefright: 3 gfx.blacklist.suggested-driver-version: 6.1400.1000.5218 gfx.blacklist.webgl.angle: 3 gfx.blacklist.webgl.msaa: 3 gfx.blacklist.webgl.opengl: 3 network.cookie.cookieBehavior: 1 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1389313387 places.history.expiration.transient_current_max_pages: 26570 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.np32dsw: 2 plugin.state.npdeployjava: 0 plugin.state.nppdf: 1 plugin.state.nprndlchromebrowserrecordext: 0 plugin.state.nprndlpepperflashvideoshim: 2 privacy.clearOnShutdown.offlineApps: true privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.sanitizeOnShutdown: true privacy.sanitize.timeSpan: 0 security.default_personal_cert: Select Automatically security.disable_button.openCertManager: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1388592965 Graphics -------- Adapter Description: Intel(R) 82945G Express Chipset Family Adapter Drivers: ialmrnt5 Adapter RAM: Unknown Device ID: 0x2772 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. DirectWrite Enabled: false (0.0.0.0) Driver Date: 4-25-2005 Driver Version: 6.14.10.4308 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. Vendor ID: 0x8086 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: none AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2 NSS Expected minimum version: 3.15.3.1 Basic ECC Version in use: 3.15.3.1 Basic ECC NSSSMIME Expected minimum version: 3.15.3.1 Basic ECC Version in use: 3.15.3.1 Basic ECC NSSSSL Expected minimum version: 3.15.3.1 Basic ECC Version in use: 3.15.3.1 Basic ECC NSSUTIL Expected minimum version: 3.15.3.1 Version in use: 3.15.3.1
Ti ṣàtúnṣe
hello Sonoko, thanks for reporting with your troubleshooting information - i think i don't fully understand the problem yet. do you get a sort of error message when you're trying to use firefox or does the presumed lack of .NET in firefox cause any particular other issues?
philipp wrote: "hello Sonoko, thanks for reporting with your troubleshooting information - i think i don't fully understand the problem yet. do you get a sort of error message when you're trying to use firefox or does the presumed lack of .NET in firefox cause any particular other issues? "
Yes, my HP Smart Print in unable to work and freezes up.
@cor-el Sorry, that link didn't help.
Ọ̀nà àbáyọ Tí a Yàn
https://addons.mozilla.org/en-US/firefox/addon/microsoft-net-framework-assist/
I found the problem and the solution (above link). Thanks so much philipp and cor-el for your time.