Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Corrupted profile -- yet again!

  • 5 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ kaborka

more options

Since upgrading to FF 24, Adblock Plus is nonfunctional on startup, and NoScript can't save changes. Disabling and re-enabling ABP restores function, but only for the session. Using latest versions of both.

Since upgrading to FF 24, Adblock Plus is nonfunctional on startup, and NoScript can't save changes. Disabling and re-enabling ABP restores function, but only for the session. Using latest versions of both.

Ti ṣàtúnṣe nípa kaborka

Ọ̀nà àbáyọ tí a yàn

You usually only get numbered files like pref-##.js if there is other software that lock the main pref.js file, so Firefox can't rename the numbered temp file with the number to replace the main file.

You will have to check the settings in your security software and make sure to exclude the Firefox profile folder.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (5)

more options
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

more options

My current profile folder was filled with *hundreds* of "prefs-<n>.js" files! I restored a backup, and so far everything seems to work. prefs.js was NOT r/o.

rant: I am really sick and tired of getting corrupted profiles in FF! I've lost count of the # of times this has happened, usually after an upgrade. Each time I have to restore an old version, I lose hours of work on various prefs changes that are hard to reproduce. A profile repair tool is badly needed, or more work on prevention. /rant

That said, I still prefer FF to the alternatives! Thanks for your help.

Ti ṣàtúnṣe nípa kaborka

more options

Ọ̀nà àbáyọ Tí a Yàn

You usually only get numbered files like pref-##.js if there is other software that lock the main pref.js file, so Firefox can't rename the numbered temp file with the number to replace the main file.

You will have to check the settings in your security software and make sure to exclude the Firefox profile folder.

more options

It looks like the last time I had to restore a profile backup, the folder permissions were incorrect. Once I fixed the perms., I was able to use my current profile. I deleted all the numbered files.

Thanks.