Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Web-App shows blank page on initial load, fixed by selecting same window from browser windows sidebar

  • 4 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 30 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cclarke6264

more options

We've an web application running on PCs and tablets, .Net 4.5, C#, SQL server on IIS.

It runs fine on PCs/laptops, iPad and Android tablet using Chrome.

On Android tablet Firefox I put in the URL and am shown blank screen.

If I click on the left arrow in the header to see the browser window then I can see a small image of the current window and it does shows the expected login fields (see image link).

I click on the small screen image or close the browser windows viewing column and the login fields are then [correctly] shown on the main page.

Images are show here; 1. https://dl.dropboxusercontent.com/u/2759372/One.jpg 2. https://dl.dropboxusercontent.com/u/2759372/Two.jpg 3. https://dl.dropboxusercontent.com/u/2759372/Three.jpg

The browser seems to settle down after this and only occasionally needs me to open & close the browser windows viewing column to make a page show.

Anyone got any ideas why Firefox on tablet might behave this way ?

We've an web application running on PCs and tablets, .Net 4.5, C#, SQL server on IIS. It runs fine on PCs/laptops, iPad and Android tablet using Chrome. On Android tablet Firefox I put in the URL and am shown blank screen. If I click on the left arrow in the header to see the browser window then I can see a small image of the current window and it does shows the expected login fields (see image link). I click on the small screen image or close the browser windows viewing column and the login fields are then [correctly] shown on the main page. Images are show here; 1. https://dl.dropboxusercontent.com/u/2759372/One.jpg 2. https://dl.dropboxusercontent.com/u/2759372/Two.jpg 3. https://dl.dropboxusercontent.com/u/2759372/Three.jpg The browser seems to settle down after this and only occasionally needs me to open & close the browser windows viewing column to make a page show. Anyone got any ideas why Firefox on tablet might behave this way ?

Ọ̀nà àbáyọ tí a yàn

I'm pleased to say that the recent release of Firefox for tablets seems to have cured the problem.

Also, the response speed seems to have improved.

Thank-you.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

more options

Is this app publicly available for us to test?

more options

Yes, go to http://demo.app.cloudappointments.co.nz

Login - select Installation & Today's Date, click Login

The Consultant Dashboard will be displayed.

If you refresh the screen then the main body of the screen is not displayed, only the header is shown with missing icon.

Tap on the '1>' in the browser header and the full screen is displayed in the both the windows column and the main display.

We appreciate your help, Firefox on tablet is our preferred browser but is currently unuseable.

more options

I've done some further investigation and it seems to be linked to accessing images in the /images folder.

In the orginal example I managed to get the label and input fields showing on the login screen by suppressing the lookup of the background image but; - Header image wasn't displayed - The input fields were non-functional (couldn't click or enter text into them) - It appeared that the 'real' input fields were where they would've been if the header image had been displayed.

Clicking on these invisible fields caused the normal login form to be displayed with the header image.

Don't know if this helps but it is very odd behaviour.

Hardware / Software spec is:

   Android 4.1.1
   Tablet model U30GT-H
more options

Ọ̀nà àbáyọ Tí a Yàn

I'm pleased to say that the recent release of Firefox for tablets seems to have cured the problem.

Also, the response speed seems to have improved.

Thank-you.