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Can't bring up images on 23snaps, Why?

  • 5 àwọn èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ ideato

hbarfill
hbarfill
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I get all the notes on 23snaps but I do not get any pictures. All I get are the frames. There is no "images" that I see to click.

I get all the notes on 23snaps but I do not get any pictures. All I get are the frames. There is no "images" that I see to click.

All Replies (5)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Does this article help: Fix problems that cause images to not show?

Since the site requires registration, it's hard to see the problem for myself. I did notice that 23snaps has a support site here: https://23snaps.zendesk.com/home.

23snaps
23snaps
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Hi there, 23snaps team here. If you want to get in touch at [email protected] and let us know what version of Firefox you're using, we can look into the issue and see if we can help you see those pictures!

Best, 23snaps Team

hbarfill
hbarfill Ìbéèrè olóhun
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I have no idea what version I have I'm very new to computer and 81 yrs. old. Let me know how to find version?

hbarfill
hbarfill Ìbéèrè olóhun
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I have no idea what version I have. Am new to computers & 81 yrs. old. Help me out!

ideato
ideato
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23snaps, hbarfill use 21.0 firefox version

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:21.0) Gecko/20100101 Firefox/21.0

thank you