Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Installed Norton Internet Security and it is not compatible with Firefox 19.0.2, Please help

  • 3 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ philipp

rpretti
rpretti
more options

I just installed Norton Internet Security v 20.3.0.36. I then noticed some web sites I visit were missing some things. I investigated Firefox and saw that Norton is not compatible with Firefox 19.0.2. When will Firefox get this compatibility? I prefer Firefox as my browser. OS is Windows 7

I just installed Norton Internet Security v 20.3.0.36. I then noticed some web sites I visit were missing some things. I investigated Firefox and saw that Norton is not compatible with Firefox 19.0.2. When will Firefox get this compatibility? I prefer Firefox as my browser. OS is Windows 7

All Replies (3)

philipp
philipp
  • Moderator
more options

hello, the toolbar is compatible with firefox 19. please run the symantec liveupdate & make sure that all components are up-to-date or for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-19-Support-for-Norton-Toolbar/td-p/912951

rpretti
rpretti Ìbéèrè olóhun
more options

I ran the liveupdate, and it says I have the latest update already. I checked the Extensions in Firefox and it says Norton Vulnerablity Protection is incompatible with Firefox 19.0.2. Norton Vulnerablity Protection version is 11.1.1.5 - 2

philipp
philipp
  • Moderator
more options

please refer to the link i've posted before - in there symantec states that there is already a higher version number available which is compatible with firefox 19. if you don't get this version by running liveupdate, please contact norton's support (it is also the job of third-party vendors to make addons compatible).