Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

why does Firefox close (when the active window) when i click on firefox icon on windows taskbar.

  • 3 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ hmksyd

hmksyd
hmksyd
more options

If I have multiple windows open - and click on firefox icon/tab on taskbar (when it is the active window) - firefox closes. It started this habit 2 days ago.

If I have multiple windows open - and click on firefox icon/tab on taskbar (when it is the active window) - firefox closes. It started this habit 2 days ago.

Ọ̀nà àbáyọ tí a yàn

Try running Firefox in safe-mode.

  • Firefox -> Help -> Restart with add-ons disabled

If it works in safe-mode, that means one of your Add-on Extensions is causing the problem, which will require disabling them all, and then re-enabling them one by one to isolate the problem.

Ka ìdáhùn ni ìṣètò kíkà 👍 2

All Replies (3)

FireChemist
FireChemist
more options

Ọ̀nà àbáyọ Tí a Yàn

Try running Firefox in safe-mode.

  • Firefox -> Help -> Restart with add-ons disabled

If it works in safe-mode, that means one of your Add-on Extensions is causing the problem, which will require disabling them all, and then re-enabling them one by one to isolate the problem.

hmksyd
hmksyd Ìbéèrè olóhun
more options

thanks vm

hmksyd
hmksyd Ìbéèrè olóhun
more options

the add on causing the issue was minimise tray - an extension to down them all