It takes forever to load Cocmast's homepage and I am unable to access e-mail. I can access other sites on the internet.
I purchased a wireless router a couple of weeks ago. Yesterday I was not able to access my e-mail. I reset the router, then repowered the modem and router. Now Comcast's homepage takes a very long time to load, and I am unable to access e-mail.
I purchased a wireless router a couple of weeks ago. Yesterday I was not able to access my e-mail. I reset the router, then repowered the modem and router. Now Comcast's homepage takes a very long time to load, and I am unable to access e-mail.
All Replies (1)
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
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