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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes upon start-up (non-safe mode)

  • 2 àwọn èsì
  • 5 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ RoadWirer-2

RoadWirer-2
RoadWirer-2
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Program has been crashing upon start-up since downloading the latest version. I was able to open in safe mode and now it appears that perhaps it is able to run in regular mode as well (non-safe mode).

I'm going to post this question form anyway, in the event that the problem recurs and I'm unable to reach this help section again.

The crashes started whenever I tried to open a browser window, from a bookmark. Malaware is clear, SuperAntiSpyware has found some adware tracking codes -- those will be cleared upon finish of scan

Program has been crashing upon start-up since downloading the latest version. I was able to open in safe mode and now it appears that perhaps it is able to run in regular mode as well (non-safe mode). I'm going to post this question form anyway, in the event that the problem recurs and I'm unable to reach this help section again. The crashes started whenever I tried to open a browser window, from a bookmark. Malaware is clear, SuperAntiSpyware has found some adware tracking codes -- those will be cleared upon finish of scan

Ọ̀nà àbáyọ tí a yàn

we have a lot of crashes with Trusteer Rapport. If you have this program, try to disable it and see if that stops the crashing. You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it. http://www.trusteer.com/support/en/report-problem

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Ọ̀nà àbáyọ Tí a Yàn

we have a lot of crashes with Trusteer Rapport. If you have this program, try to disable it and see if that stops the crashing. You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it. http://www.trusteer.com/support/en/report-problem

RoadWirer-2
RoadWirer-2 Ìbéèrè olóhun
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That seems to have resolved much of the problem. Thanks so much for responding.

Mark