Save Password Dialogue Box Not Displaying
I am seeing behavior that suggests that the dialogue box for saving passwords is invisible:
- I can frequently see the outline of a box where the dialogue box would be
- On a couple of occassions, the dialogue box would appear for a few seconds before disappearing - I was once even able to save it
- On sites where I enter a password, hyperlinks are not recognized in the area where the save password dialogue would normally appear - it's as if the window is there but not visible.
I have uninstalled and reinstalled.
Private Browsing is Off. Save passwords is checked.
Ọ̀nà àbáyọ tí a yàn
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
All Replies (2)
Ọ̀nà àbáyọ Tí a Yàn
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Thank you Cor-el! I did what you said, and the problem disappeared. I enabled the add-ons a few at a time, and lo and behold, the problem never came back. I now have all add-ons enabled, and password saving is working.
Just going through that process cured it.
Thank you!