My Mac says I don't have permission to install the new Firefox software though I am the administrator.
I've been unable to download Firefox updates or install Firefox versions higher than 3.6.8 over the top of the 3.6.8 version. I get an error message, saying I don't have permission to do so though I am the administrator of this computer. At one time, I mistakenly had two admistrator accounts and I think this is the core of the problem. In any case, I am unable to update or download newer Firefox versions (very frustrating). I'm running OSX 10.6.7 on an intel-based MacBook.
I've been unable to download Firefox updates or install Firefox versions higher than 3.6.8 over the top of the 3.6.8 version. I get an error message, saying I don't have permission to do so though I am the administrator of this computer. At one time, I mistakenly had two admistrator accounts and I think this is the core of the problem. In any case, I am unable to update or download newer Firefox versions (very frustrating). I'm running OSX 10.6.7 on an intel-based MacBook.
All Replies (1)
- Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
- Trash the current Firefox application to do a clean (re-)install.
- Install the new version that you have downloaded.
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.