Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Pogo Jave based games will not load with new update.

  • 28 àwọn èsì
  • 267 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ bgraham

more options

I just got the latest update for Firefox to 3.6.14. I have always been able to use Firefox to play games on Pogo.com. After the update today I can get into the site but 90% of the games won't upload. Pogo says in their help pages: Mozilla has a documented bug filed for Java support in Firefox 3.6.14. Since many Pogo games run on Java technology, this is obviously impacting those Pogo customers who are attempting to play their games with the latest version of the browser. Is this being addressed and if so what time frame are we looking at? Pogo suggest other browsers but I prefer mozilla above the others. Tbank you, Susan

I just got the latest update for Firefox to 3.6.14. I have always been able to use Firefox to play games on Pogo.com. After the update today I can get into the site but 90% of the games won't upload. Pogo says in their help pages: ''Mozilla has a documented bug filed for Java support in Firefox 3.6.14. Since many Pogo games run on Java technology, this is obviously impacting those Pogo customers who are attempting to play their games with the latest version of the browser''. Is this being addressed and if so what time frame are we looking at? Pogo suggest other browsers but I prefer mozilla above the others. Tbank you, Susan

Ọ̀nà àbáyọ tí a yàn

You can go back to 3.6.13 by downloading and running the 3.6.13 installer, you can get it from http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.13/win32/en-US

If you install 3.6.13, the next update you will be notified of is 3.6.15

Ka ìdáhùn ni ìṣètò kíkà 👍 12

All Replies (20)

more options

That message is correct. Mozilla is working on a quick release of 3.6.15 to fix that Java problem.

more options

Ọ̀nà àbáyọ Tí a Yàn

You can go back to 3.6.13 by downloading and running the 3.6.13 installer, you can get it from http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.13/win32/en-US

If you install 3.6.13, the next update you will be notified of is 3.6.15

more options

Thank you both. I went back to the older version and it is working great! I notified friends who play at Pogo too! Looking forward to the next version for sure! Susan

more options

how did u get the old firefox i can't get it back

more options

I went to: http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.13/win32/en-US/ I clicked the first one to d/l then had to click the d/l list again and it loaded.

more options

i'm using internet exployer until they get it fixed

i'm just not computer literate

more options

ATTENTION, Firefox 3.6.15 has been released. Download it here- (http://www.mozilla.com/en-US/products/download.html?product=firefox-3.6.15&os=win&lang=en-US)

more options

You can use Help > Check for Updates to trigger an update.

more options

I am going to wait to see if the fix work for others. I spent hours yesterday trying to get help before I wound up here. Should have come here first for sure! If anyone has tried the fix with the latest upgrade please let me know. Much appreciated!

more options

ATTN: I have DL the newest version Firefox 3.6.15 and I am still having problems with games on pogo. Please HELP!!

more options

Try to clear the browser cache and the Java cache.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
more options

I updated to 3.6.15 but I am still having problems on pogo with 2 games still crashing java... they ( pogo) have no answers. They want me to switch to Chrome ( YUCK, I dont trust google).....

ANY IDEAS????

PS I have cleared both my caches ( on a daily basis)

Ti ṣàtúnṣe nípa kccat5

more options

I updated to the .15 and haven't had any problems. I tried the Chrome and it kept flashing light across the screen on certain games. What two game are you crashing on? Maybe it's a Pogo thing not the Firefox?

more options

1000 island solitaire and world class solitaire... However I just went to play mahjong gardens which was working fine up until this morning, now that won't load either.

I spent a good part of last night arguing with pogo whose answer is be patient or try chrome...UGH... REALLY?

Even going back to version .13 didnt help... I don't understand the problems.

more options

I tried all the ones you stated you had problems with plus a lot of others. I don't have a problem with any of them...I suggest that you delete and reload Java, and Firefox. The latest version .15 is working perfectly for me. Just a suggestion.

more options

Where do I post the Java notes. NONE of my games are working. I have to go through a process to get JAVA to work... I DIDNT HAVE THESE PROBLEMS UNTIL THE UPDATE!

I jave uninstalled and reinstalled Java I clear both caches Nothing is working and I am MAD AS HELL!

Pogo is telling me to switch to chrome ( NO!) or go back to IE (NO).... BUT Mozilla is not leaving me any choices here! can SOMEONE help?

more options

Just a suggestion, but maybe start a new thread on this. It seems like a different issue maybe? Not sure.....hope you find a solution. By the way .... microsoft support helped me a lot .... maybe they can help you too.

more options

I found my error console on my browser and dissected it....It would appear that Adblock which (appeared) compatible was blocking the java for some reason. I have never had a problem with it until the update , Normally if an option is NOT compatible FF browser automatically disables it until it can be updated, BUT NOT this time.

Perserverance fixed this. POGO gave up as did mozilla it seems. >_<

PS Microsoft never does anything for me unless I PAY them which I refuse.

Ti ṣàtúnṣe nípa kccat5

more options

i clicked on the link for 3.6.13 and received an error message telling the link was expired or had some other issue. Since I get on POGO quite a bit I need to download the older version. I had it once but it crashed.

more options

Try upgrading to the .15 version...There are no problems now that I know of.

http://www.mozilla.com/en-US/products/download.html?product=firefox-3.6.15&os=win&lang=en-US

That's the link

  1. 1
  2. 2