Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Big Fish Games live chat does not recognize Firefox 3.6

  • 2 àwọn èsì
  • 13 ní àwọn ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ mwade1

more options

I belong to Big Fish Game Club and if I want to use their live chat, it tells me my browser isn't compatible and to use Firefox 3 or earlier (and several other browsers). I do have Firefox 3 but I have asked and asked BFG about this problem and they can't solve it. I thought maybe you could. Thanks.

I belong to Big Fish Game Club and if I want to use their live chat, it tells me my browser isn't compatible and to use Firefox 3 or earlier (and several other browsers). I do have Firefox 3 but I have asked and asked BFG about this problem and they can't solve it. I thought maybe you could. Thanks.

Ọ̀nà àbáyọ tí a yàn

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox[xSP_2:8f455fe92f6dfc1fd092147e4a0ad4ab_195] 876901093703 GTB7.1 ( .NET CLR 3.5.30729)

Your UserAgent string in Firefox is messed up by other programs that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.extra.firefox
Right-click that preference and select Reset
Then restart Firefox

Ka ìdáhùn ni ìṣètò kíkà 👍 2

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox[xSP_2:8f455fe92f6dfc1fd092147e4a0ad4ab_195] 876901093703 GTB7.1 ( .NET CLR 3.5.30729)

Your UserAgent string in Firefox is messed up by other programs that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.extra.firefox
Right-click that preference and select Reset
Then restart Firefox

more options

Hey! That worked!! Thanks so much!