Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

New Computer

  • 6 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ James

more options

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

All Replies (6)

more options

Thank you. I have already tried points 1,2, and 5 but no success. I'll give the others a try.

more options

Also try downloading a different version of Firefox or Waterfox.

more options

Different version? I assumed that the version I downloaded yesterday was the latest and greatest.

more options

Different as in Dev, Beta, or Nightly.

more options

Thanks for the help but it looks like I may need to connect with Mozilla Support.

more options

Charlie said

Thanks for the help but it looks like I may need to connect with Mozilla Support.

This is a thread on the Mozilla Support Forum. There is no direct support by chat, email or phone.

The poster Mike was copy+pasting rather outdated responses from a AI chat bot.