My firefox keeps crashing
For the past two months, my Firefox Linux keeps crashing. I don't know why.
Here's the text from the Mozilla Crash Reporter window that pops up after Fox crashes: Accessibility: Active AdapterDeviceID: 0x5917 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 23.0.4.0 AdapterVendorID: 0x8086 Add-ons: langpack-en-GB%40firefox.mozilla.org:121.0.20231211.174248,langpack-en-CA%40firefox.mozilla.org:121.0.20231211.174248,uBlock0%40raymondhill.net:1.54.0,treestyletab%40piro.sakura.ne.jp:3.9.19,%40contain-facebook:2.3.11,addon%40darkreader.org:4.9.73,%7B7a7a4a92-a2a0-41d1-9fd7-1e92480d612d%7D:1.5.41,%40testpilot-containers:8.1.3,magnolia%4012.34:3.4.5.0,%7Ba6c4a591-f1b2-4f03-b3ff-767e5bedf4e7%7D:0.5.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:121.0.0,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4,firefox-compact-dark%40mozilla.org:1.2,amazondotcom%40search.mozilla.org:1.7 AvailablePageFile: 0 AvailablePhysicalMemory: 824360960 AvailableSwapMemory: 2147479552 AvailableVirtualMemory: 9762406400 BackgroundTaskMode: 0 BuildID: 20231211174248 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1703535161 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: x-cinnamon EMCheckCompatibility: true ExperimentalFeatures: network.cookie.sameSite.noneRequiresSecure,layout.css.grid-template-masonry-value.enabled,devtools.inspector.compatibility.enabled GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 4 GraphicsNumRenderers: 5 HeadlessMode: 0 InstallTime: 1703210473 IsWayland: 0 LastStartupWasCrash: 0 LinuxUnderMemoryPressure: 0 Notes: Linux Mint 21.2FP(D00-L1000-W0000000-T010) WR? WR+ libGL.so.1? libGL.so.1+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1545 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1703533821 SubmittedFrom: Client TelemetryEnvironment: 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Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1692156118,"media.gmp-widevinecdm.lastInstallStart":1674466751,"media.gmp-widevinecdm.lastDownload":1674466756,"media.gmp-widevinecdm.lastDownloadFailed":1674463750,"media.gmp-widevinecdm.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, reason: 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Easy on CPU and memory.","name":"uBlock Origin","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"[email protected]":{"version":"4.9.73","scope":1,"type":"extension","updateDay":19703,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Dark mode for every website. 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This report also contains technical information about the state of the application when it crashed.
All Replies (6)
zeroknight said
Does it still crash in Troubleshoot Mode?
hi zeroknight, Yes. I ran troubleshoot mode (which turns off all extensions). firefox restarted. Two tabs crashed. and then the entire firefox program crashed.
Chromium also crashes. what is going on? what's with all the crashing?
Maybe it's problem bigger than a browser.
Maybe try to disable accessibility.
cor-el said
Maybe try to disable accessibility.
Cor-el,
- Was there anything in the crash logs that suggested accessibility could be the culprit?
- Is Accessibility even turned on? I ask because when I searched for [Turn off accessibility in firefox], i got to https://support.mozilla.org/en-US/kb/accessibility-services#w_what-is-the-accessibility-service-indicator which says "What is the Accessibility Service Indicator?
An accessibility [see attached image] icon displayed in the Firefox tab bar which communicates to users that Firefox Accessibility Service is enabled and in use. "
I don't see the icon in my wonderbar.
Ti ṣàtúnṣe
The accessibility feature can still cause problems without the icon being present.
Did you try installing the flatpak package?
zeroknight said
The accessibility feature can still cause problems without the icon being present. Did you try installing the flatpak package?
I did " flatpak run org.mozilla.firefox" and it opened up my regular Firefox. I mean to say, it opened up the same Firefox version I have been using, where I'm all synced. It's the firefox that I got months ago.
I was expecting this Flatpack Firefox version to be a firefox that isn't synced to my Firefox account (where bookmarks, passwords, extensions are synced).
Is this Flatpack firefox?