Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

115.4.3 (64-bit) Can't archive or delete an account

  • 3 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ david

more options

My Thunderbird just updated to version 115.4.3 (64-bit). I have an old work-related email account that I have kept in order to refer to messages. With the new version of TB, I now get a pop-up every few minutes asking me to log in to this account. (This was not happening before the update.) This email account has been deleted by my employer, so my old credentials don't work.

How do I archive or (worst case) delete this account so that TB does not keep trying to log in and access messages there?

My Thunderbird just updated to version 115.4.3 (64-bit). I have an old work-related email account that I have kept in order to refer to messages. With the new version of TB, I now get a pop-up every few minutes asking me to log in to this account. (This was not happening before the update.) This email account has been deleted by my employer, so my old credentials don't work. How do I archive or (worst case) delete this account so that TB does not keep trying to log in and access messages there?

Ọ̀nà àbáyọ tí a yàn

highlight account in left sidebar, rightclick and select settings. scroll down left sidebar to 'account actions' and click the remove entry from that dropdown menu.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

more options

If this was a POP account, you could create a new folder in Local Folders, copy the messages from the old account to the new folder and then delete the account.

more options

Thanks, David, for your reply. I have copied my emails to a Local subfolder as you instructed. How do I now delete the account itself?

more options

Ọ̀nà àbáyọ Tí a Yàn

highlight account in left sidebar, rightclick and select settings. scroll down left sidebar to 'account actions' and click the remove entry from that dropdown menu.